Contact the Lottomart Casino UK Guide
This contact page is for questions about the independent Lottomart Casino guide published on this domain—not for logging into a player account, processing withdrawals, or changing bonus eligibility on the operator’s platform. If you need help with an active Lottomart account, you must use the official support channels listed on lottomart.com after you sign in.
Our editorial team reads messages about page accuracy, broken links, unclear explanations, and privacy requests relating to this website. We aim to reply to genuine enquiries when volume allows, though response times depend on the nature of the request and are not guaranteed to match casino support SLAs.
Before you write, skim the homepage review and topic pages—many questions on UK regulation, GamStop, and lottery betting are already answered there.
Email support on this domain
The simplest way to reach us is by email at [email protected]. Use a clear subject line such as “Correction request”, “Privacy enquiry”, or “General question about the Lottomart guide” so your message can be routed correctly.
Do not include your Lottomart password, card numbers, or identity documents in email here. We do not offer live chat or phone support for this guide—use the operator’s help centre for account issues.
What to include in your message
Helpful emails usually contain four elements: the page URL you were reading, a short description of the issue, the date you noticed it, and whether you are asking about this website or about Lottomart’s live service. If you believe factual information on our guide is outdated—for example licensing wording, product descriptions, or references to responsible gambling tools—quote the sentence and suggest what should be checked against the operator’s current site.
For privacy-related requests, put “Privacy” in the subject line and describe whether you want access to data we hold, correction of inaccurate details, or deletion where applicable. We will respond in line with UK data protection principles described on our privacy policy page.
We cannot reset passwords, unblock operator accounts, approve KYC documents, or intervene in payment disputes. Those actions sit with Maple International Ventures Limited as the licensed operator behind Lottomart, using their own ticketing systems and compliance teams.
Common topics UK readers ask about
Account access and login. If you cannot sign in to Lottomart, use the operator’s password recovery and two-factor options. Our login page explains typical steps but does not control authentication servers.
Deposits and withdrawals. Timing depends on method and verification; see our payments page for general notes, then confirm limits in the live cashier.
Promotions. Offers and prize-wheel mechanics change often—we cannot grant bonuses manually.
Self-exclusion. Use in-account tools and GamStop where applicable; GamCare can advise on next steps.
Privacy and feedback
For cookies and how we handle email, see the privacy policy. Registered players should use Lottomart’s in-site help for bets, bonuses, and KYC. We welcome factual correction requests that help keep this UK guide accurate.